|TicketSource - a quick guide|
|Tuesday, 25 January 2011 10:54|
If you are new to online ticket purchasing here is a quick guide of what to expect when you click the Buy Tickets button
The first screen shows a list of all current events for sale showing the date, time, production, venue, minimum number of tickets available and a link to buy tickets for a date.
When an event is selected, by pressing the orange “Tickets Buy Now” button, a page opens that confirms the show, venue and date chosen. The customer then selects the number of available tickets at the prices given.
The next page shows a seating plan (unless the show has unallocated seating) where the customer may select the required number of seats from the plan. The selected seat turns orange. At this point the customer has 20 minutes to provide payment before the seat is released.
The next screen confirms the seat(s) chosen and the total price payable. There are then options to:
The Continue Shopping option takes you back to step 1. The Checkout option takes you forward to Step 5.
The customer then supplies their Surname and Postcode. If no house number or name is given a list of houses within that postcode is supplied for selection.
It is not possible to continue until the mandatory fields have been completed.
Payment details are provided by the customer. An option is given to read the Terms and Conditions. By pressing the Buy Tickets Button the customer agrees to these terms and conditions.
A confirmation screen appears and informs that an e-ticket has been sent to the email address supplied.
The customer prints off the e-ticket that provides their payment receipt, booking confirmation number and seat allocation and brings it to the performance to gain entry.
|Last Updated on Sunday, 30 January 2011 14:03|